Risk or Resilience: A Look at Fraud, Forensics, and Cybersecurity Challenges and Career Opportunities

Cybersecurity challenges impact both individuals and businesses. We all spend time on computers, mobile phones, and , as these are part of today’s technology and conveniences. However, without cybersecurity awareness, it is easy to click a link and later find out you have been a victim of a cyber-attack or data breach.

As our digital footprint increases, so does the risk. Some business are now requiring when you log into work. This is just one means of protection, like what banks use when you access your own account.

Cybersecurity is essential for businesses. From January through June 2020, various Fortune 500 companies experienced massive data breaches and hackers sold account credentials and other sensitive data, leading to the exposure of 8.4 billion records in the first three months of the year alone, according to Security Boulevard, a cybersecurity news site. predicts that by 2021, cybercrime .

Threats to cybersecurity are one reason why Excelsior College and Siena College co-hosted a recent webinar on fraud, forensics, and cybersecurity. Experts working in these fields shared their perspectives on current challenges and career opportunities.

cybersecurity expertOne challenge is keeping everyone up to date on the ever-changing information to bridge learning in the classroom to what is happening in the real world. Companies need experts to reduce risk of cyber-attacks.

To increase the cyber workforce to guard against cyber risk, education is a necessary tool. Cyber education is important for those considering a cybersecurity career pathway to identify and defend against cyber-attacks, says Amelia Estwick, PhD, director of the National Cybersecurity Institute at Excelsior College. “Excelsior College is recognized as a Center of Academic Excellence in Cyber Defense Education [by the National Security Agency and U.S. Department of Homeland Security]. We align to the National Initiative for Cybersecurity Education (NICE) Framework and equip students with knowledge to defend against the cyber threat landscape.”

Using industry experts in curriculum development and delivery helps keep the educational experience relevant. Estwick noted, “At Excelsior College, we bring industry experts and practitioners to teach in the classroom and bridge the cyber knowledge gap.”

Resilient & Reducing Risk

Beyond the classroom, applying cybersecurity skills to real-world scenarios is crucial. “Cybersecurity is important since with ransomware, a virus can spread within minutes and impact an organization. Now with the holiday season, hackers are taking advantage of phishing emails,” according to John Roman, CIO, The Bonadio Group; president and COO, Bonadio’s Information Risk Management and Cybersecurity Division, FoxPointe Solutions. “The pandemic has taught us how to be resilient for businesses that moved from office to home within 24 hours.”

With cybersecurity, the landscape is constantly shifting with technology consultants using cyber tools to solve client’s problems. The forensic side has picked up in the last six months as people have learned about breaches from the media.There is a tremendous amount of cloud work now too. There are also changes in cyber with the workforce now more mobile. It can be challenging to collect information when employees work from their own devices, instead of company-supplied computers.

 

 

For those considering a career as a cybersecurity consultant or advisor, Richard Peters, senior information security advisor, UHY LLP, stated that a “tenacious curiosity” and personality are important. “From an advisor’s perspective, we focus on risk,” he said. “We start there and preach to be proactive like insurance. We don’t really want it, but we need it. The challenge is convincing clients to be proactive and evaluate (cyber) risk ahead of time.”

Matt Miller, principal in the New York Office of KPMG LLP’s U.S. Cyber Security Services Financial Services, commented on working in this field during a pandemic. “Many employees are remote working and you feel like you are always available,” he continued, “The workday has been moving to 15-minute blocks of meetings. One thing missing is the collaborative nature you would get from water cooler conversations when in an office.”

 

 

For those considering cybersecurity careers, here are some recommendations for next steps:

  • Kali Linux, an advanced penetration testing distribution and security audit, is recommended so you can scan your own networks at home and learn about cyber tools. Just be careful when scanning across the internet.
  • Consider self-studies on virtual servers. Microsoft and IBM have skills academies.
  • Find a cybersecurity mentor.
  • When selecting an educational institution, make sure it has information security certification. For those interested in ramping up skills in cybersecurity, feel free to visit Siena College and Excelsior College.
  • Stay hungry, stay inquiring, stay inquisitive.
  • The experts who participated in the panel invite you to contact them on LinkedIn.

Excelsior College Announces Dean of Undergraduate School

Albany, N.Y. –

Catherine Seaver

Excelsior College has appointed Catherine Seaver as dean of the School of Undergraduate Studies. Seaver joined the College in 2019 as associate dean of business, science, and technology and has been serving as interim dean since mid-April 2020.

Seaver has extensive experience in higher education. Prior to Excelsior College, she was vice president of academic and student affairs at Greenfield Community College in Massachusetts. For 14 years, Seaver worked at Manchester Community College as director of the business, engineering, and technology division; interim associate dean of student affairs; and department chair of engineering and technology.

Seaver began teaching online as an engineering faculty member in 2002 and while in administrative roles, she taught as an adjunct professor. Prior to moving to higher education, she worked as an engineer and project manager in several industries for more than 20 years.

Seaver received her PhD in leadership with specialization in education from University of the Cumberlands. She also has an MS in educational technology from Eastern Connecticut State University and an MS in computer and information systems from University of Phoenix.

“I am honored to have this opportunity to lead Excelsior’s School of Undergraduate Studies,” said Seaver.“I believe that Excelsior College is uniquely positioned to provide education to students who might not otherwise be able to complete their degree. The faculty and staff at Excelsior are dedicated to the success of the students, and as the interim dean, I enjoyed working with people across the College. I am looking forward to creating new programs and exploring initiatives that will help Excelsior grow and provide even more opportunities for our students.”

 

###

Media Contact: Alicia Jacobs

Email: ajacobs@excelsior.edu

Phone: (518) 410-4624

About Excelsior College

Excelsior College (excelsior.edu) is an accredited, not-for-profit online college focused on helping adults complete their degrees and advance their careers. The College contributes to the development of a diverse, educated, and career-ready society by valuing lifelong learning with an emphasis on serving individuals historically underrepresented in higher education. Founded in 1971, Excelsior meets students where they are — academically and geographically — removing obstacles to the educational goals of adults pursuing continuing education and degree completion. Our pillars include innovation, flexibility, academic excellence, and integrity. Learn more at excelsior.edu.

A Passionate Career

Mark Haskins uses his degree in criminal justice to continue his prolific career in law enforcement

U.S. Navy veteran Mark Haskins is passionate about his work. For 20 years, he performed tirelessly as a narcotics investigator for New York State, and, starting in 2009, he began working in various capacities — now as a contract manager for external investigations — for the U.S. Department of Agriculture (USDA), particularly in its effort to battle fraud with Supplemental Nutrition Assistance Program (SNAP) benefits. His passion extends into other aspects of his life as well, from teaching and consulting, to writing and sharing his dedication to fighting the opioid crisis. Now, he hopes to inspire others through his storied career and endless desire for justice.

Haskins, of Miami Beach, Florida, joined the Navy after high school and was stationed at a nuclear facility in Pearl Harbor, Hawaii, for 2 years. When he had served his time in the military, he began studying criminal justice with his sights set on law school in Albany, New York, but wasn’t positive that it was what he wanted to do. Instead, he turned to law enforcement and joined the police department in East Greenbush, New York. Four years later, after spending time with the New York State Attorney General’s Office, Haskins moved to narcotics investigation with the New York State Department of Health.

Working in the world of narcotics is an eye-opening experience for many, and, for Haskins, it was just what he was looking for since he was interested in “white-collar crime” police work. During his time as a narcotics investigator, he participated in many big cases, including an international steroids and growth-hormone case centered out of Orlando, Florida. He also came face-to-face with the opioid crisis in America and has since remained impassioned about the subject. He recalls many stories from his time investigating narcotics and the toll that drug use takes on people and families: “A pharmacist In Brooklyn who I investigated ended up taking his own life for no reason … It’s tough whether somebody kills himself, whether somebody dies of an overdose, you know, it was just way too much death.”

Haskins also spent more than a year undercover as a doctor to discover medical professionals who were illegally prescribing medications. “Getting comfortable enough to speak the language and to go to dinner with three bad doctors and pull it off and getting them to write bad prescriptions— to me, that was the hallmark of my undercover experience,” he recalls. Now Haskins plans to publish a book about his time in narcotics. He hopes to share his experiences on the front lines as a narcotics investigator to shed light on America’s opioid problem.

By 2009, Haskins was ready for a career change, a new challenge. He worked in the private sector for several years before taking a job as a supervising investigator with the USDA. Soon, he decided that he was ready for bigger roles and decided to return to school for his master’s degree. He had already earned his bachelor’s degree in liberal arts from Excelsior College in 2012, and, since he liked Excelsior’s online format and nontraditional learning style, he decided to earn his master’s degree in criminal justice. “The one thing that I think Excelsior does is it opens that door. People look at Excelsior: They were a pioneer in online learning before most people knew it existed. And I still see it as the future right now,” Haskins says.

In 2013, Haskins was the first student to graduate from Excelsior’s Master of Science in Criminal Justice program. During graduation, he spoke to former president John Ebersole, who told Haskins he wasn’t too old to continue with his education and that learning was a lifelong experience. Haskins followed Ebersole’s advice and earned a PhD in conflict analysis and resolution from Nova Southeastern University, Fort Lauderdale, Florida, in 2019.

In his current role as a contract manager for external investigations, Haskins and his division oversee fraud investigations by retailers. “My investigators go out and try to identify retailers who are defrauding the system,” he says, describing that retailers will often offer money in exchange for SNAP debit cards; but the retailer will be the one making more money. Haskins says their main goal is to see that the people in need of SNAP are the ones who get the benefits and that criminals are prosecuted. “We make sure we get the bad people, but our ultimate goal is to feed the poor. And we can’t feed the poor if somebody’s stealing all our money,” he says.

Haskins believes his degree in criminal justice has helped in his career so far, particularly because at the graduate level, students begin to apply the knowledge they have learned and apply critical thinking to their work. “You really start understanding the whole purpose behind critical thinking … I think that will take you to any job, whether it’s law enforcement, science — whether you’re a doctor — you have to be able to think critically,” says Haskins.

Haskins maintains that his students are learning and absorbing as much knowledge as they can from him. He has always enjoyed lecturing and speaking in front of groups of people and so teaching college students has become no different. In his courses he teaches at Johnson and Wales University in Miami, Florida, Haskins spends the first 15 minutes of each class talking about current events. He likes to get his students thinking and talking, he says, adding, “ …If there’s no engagement, there’s no real learning.”

He also wants students to know that there is plenty of time to find the career they are passionate about. He believes there is too much pressure put on children and young adults to figure out what they want to be when they’re older. In reality, there’s more than enough time to learn and grow. Education isn’t something that has a time limit, he says, and though he has had a long, successful career, he jokes with his students, saying, “Look, I’m two-and-a-half-times older than most of you, and I still don’t know what I want to be when I grow up.”

On Patrol

Chadwick Cotner serves and protects in his roles in law enforcement

As a first line supervisor with the U.S. Border Patrol, Chadwick Cotner of Oro Valley, Arizona, is in charge of keeping the southern border safe. It’s a difficult job, especially when multiple federal agencies are involved and trying to work together, but Agent Cotner does his best to oversee law enforcement activities related to the arrival and departure of people and goods across the border.

Cotner is a 2019 graduate of Excelsior College who earned a Bachelor of Science in Liberal Arts. Growing up, he always wanted to serve in the military or work in law enforcement. Most men on both sides of his family served in the military, so the influence to serve was strong. “I have always had a strong desire to serve and protect,” he says. Cotner joined the U.S. Navy after graduation from high school in 1989 and served during Desert Shield/Desert Strom. When an injury left him unable to continue serving in the armed forces, he changed directions to pursue a career in law enforcement.

Cotner began working for the Maricopa County Adult Probation Department (MCAPD) in 1997. For the first year and a half, he worked in the Domestic Violence Unit, performing field duties checking on people convicted of various felonies, but who all had issues with domestic violence. This consisted of visiting the homes of probationers to check on the welfare of the family and determine the probationer’s progress with education, employment, and recovery. “This job was very interesting and flexible.It dealt with an aspect of the criminal justice system I was unfamiliar with,” Cotner says. While in this position, he and his partner were selected to supervise boxer Mike Tyson. Tyson was training for an upcoming fight in Phoenix, AZ and on probation in Maryland. Cotner also worked in the Fugitive Unit with MCAPD to locate people who stopped reporting to the probation department and thus needed to be brought to court.

After six years with MCAPD, Cotner moved on to the . He initially joined the U.S. Border Patrol because he wanted to be a deputy U.S. marshal. “I developed an appetite for tracking fugitives from the law while working with the Maricopa County Probation Department,” he says. Three years into working for the U.S. Border Patrol, he had an opportunity to work with U.S. marshals as a task force officer on a Fugitive Investigative Strike Team for two years. He loved the experience and was even offered a permanent position with the U.S. Marshals Service. After weighing the pros and cons, Cotner decided to stay with the U.S. Border Patrol. “One of the things I did not take into account when starting my federal law enforcement career was how much I enjoy being a border patrol agent,” he recalls.

Cotner’s favorite part about working for the U.S. Border Patrol is being able to make a difference, he says. “We help/save more lives than most people know about or want to admit,” he says. Cotner used to be more physically involved in tracking subjects in the desert and monitoring the border, but now he is a member of management and can make a difference in other ways. For example, he can help make changes to job duties or the work culture.

Several years into his career with the U.S. Border Patrol, Cotner decided to go back to school to finish the bachelor’s degree he had started but not completed in 1995. He had been about six classes away from earning his bachelor’s in 2002 when he stopped. At the time, he thought he would be entering the U.S. Border Patrol academy. As things turned out, he didn’t end up going to the academy until July 2003, and his education plans remained on the backburner for 15 years as he and his wife added to their growing family and the financial cost of school just wasn’t in the cards.

In August 2018, however, Cotner was in a more stable financial state to finish his degree. He took advantage of Excelsior’s partnership with the federal government, which provides tuition discounts and other benefits to federal government employees. “I really appreciated the reduced tuition and credit transfer policy at Excelsior. With the help from Excelsior and the tuition reimbursement program from the U.S. Border Patrol, I only had to pay for one of the four classes needed to complete my bachelor’s,” says Cotner. He plans to take advantage of the partnership again and save on tuition as he pursues a Master of Science in Criminal Justice at Excelsior.

Now that he has a bachelor’s degree, Cotner is better positioned in his career. Having a higher degree gives him an extra point when he is applying for promotions. As Cotner explains, promotions within the border patrol are based on a point score matrix. Tests and career experience make up some of the score, but points are awarded for additional experience or qualifications, like having a higher degree. “Possessing a BS, MS, or PhD gives that candidate one point for each degree held,” he explains.

Cotner has encouraged many of his coworkers to return to school to finish their higher education. “I relate to them my sense of personal satisfaction and accomplishment from finally finishing my bachelor’s,” he says. Finishing something he started years ago gave him a sense of achievement and he reminds others how far they could go if they pursue their own goals.

Q & A with Ashley Picillo, Founder of Point Seven Group and Advisor for the Cannabis Control Certificate Program

The Cannabis Industrial Advisory Committee (CBC-IAC) is an essential component in the creation of Excelsior College’s Graduate Certificate in Cannabis Control program. Members review and advise the dean of the School of Graduate Studies and Excelsior College on the industry relevancy and fresh perspective of the program, ensuring the cannabis control curriculum remains current and meaningful.

As part of a new blog post series, we will be introducing our IAC members and ask them questions about themselves, their background in the cannabis industry, and their advice to individuals looking to work in cannabis.

Ashley Picillo’s Background

Picillo entered the regulated cannabis market in spring 2014, joining one of the largest vertically integrated cannabis businesses in Colorado as the head of marketing, operations, and sales. She oversaw the day-to-day operations, including five dispensaries, a high-volume extraction facility, a 23,000 square foot cultivation facility, and 70+ employees. Picillo developed, documented, and implemented the majority of the company’s standard operating procedures (SOPs), created detailed forecasting models and calculated the facility’s overall production capacity.

Picillo recognized that Colorado was quickly becoming a model in the cannabis industry for other states and founded (Point7) in 2016 to offer management consulting services to new operators facing the learning curve she had experienced just two years prior. Since then, Point7 has rapidly expanded its headquarters in Colorado, and satellite offices in California and Ohio, supporting clients worldwide. Today, Point7 specializes in business strategy, licensing acquisition, facility optimization and operations, go-to-market planning, financial modeling, regulatory compliance, and company expansion.

Q & A with Ashley Picillo

Q: What’s something unique about you that others would find interesting?

A: After graduating from business school, I decided to accept a teaching position in Hawaii where I earned my master’s degree in education. While seemingly unrelated to business, I truly believe my time spent as a teacher prepared me well for running my own company. Like entrepreneurs, teachers are expert jugglers and need to learn how to manage many different personalities and methods of learning. It was the most challenging job I have ever had, and I am endlessly grateful for my days spent in a classroom.

Q: Do you hold any certifications? If so, which one(s)?

A: Professional degrees include BS in Business Administration and Master of Arts in Education. I am also a Tory Burch Fellow, certified as a women-owned business via WBENC, and have been certified previously to use the cannabis track-and-trace system METRC.

Q: Which cannabis industry organizations are you affiliated with?

A: Our company is a member of NCIA, CCIA, MoCannTrade, CannaBiz Connection, MMBAFL, and Ohio Cannabis and Hemp Chamber of Commerce. We contribute to Students for Sensible Drug Policy (SSDP) and The Last Prisoner Project. As far as non-cannabis organizations go, we are a member of 1% for the Planet, Entrepreneurs Organization (EO) and are accredited as a women-owned business (WBENC).

Q: In your own words, how do you think Excelsior’s program will benefit students?

A: Cannabis is a rapidly evolving and growing industry with exceptional professional opportunities ranging from agriculture, through science, engineering, and business services. Students worldwide can benefit from this program in the long term by being prepared for professional opportunities.

Q: What do you hope students will take away from Excelsior’s program?

A: My hope is that students recognize a) that there are many possibilities within this rising sector, b) that cannabis is a powerful medicinal therapy benefiting patients worldwide, and c) that we have a responsibility as an industry and community to educate the world about cannabis — including and most importantly — the dark history surrounding this plant and the many social injustices that have happened throughout this industry, and community’s history.

Q: What is a piece of advice you’d offer someone getting into the industry?

A: I would encourage every person entering the space to take the time to learn the history of cannabis prohibition and the serious consequences of the War on Drugs.

Q: What is one thing you wish you had known before entering the industry?

A: I did not have a deep understanding of cannabis, or cannabis history, before finding my way into this industry. While I was able to learn quickly, I wish I had more context before starting in my first full-time role as I believe I would have had far more compassion for patients using cannabis therapies, and for the many people who were harmed by cannabis laws.

 

We are grateful for Ashley Picillo’s relevant expertise and the strong skills she brings to her advisory role for our Graduate Certificate in Cannabis Control. See our program page for more information about how you can become a student.

 

*This interview has been edited for length and clarity.

Excelsior College Partners with the National Cryptologic School (NCS)

Albany, N.Y. — The National Cryptologic School (NCS), a school within the (NSA) that provides training to NSA employees, announced a partnership with Excelsior College as part of the NCS’s Accelerated Degree Program. The partnership allows the NSA workforce to transfer eligible NCS course credit from military and other industry certifications to Excelsior to advance quicker toward completing an undergraduate degree.

Opened in 1965, the NCS develops and delivers curriculum in cryptology, cybersecurity, language, and leadership for agency employees, as well as curriculum for the Central Security Service, the U.S. intelligence community, and armed services.

David Schejbal, PhD, president of Excelsior College, stated, “This partnership will allow employees to benefit from our College’s transfer credit policy and partnership savings. In addition, employees can take advantage of UExcel exams to earn credit through independent study for credit by exam to expedite degree completion.” A hallmark of this partnership is “leave no credit behind.” By combining NCS training, military experience, and previously earned college credits, NSA employees have the ability to save time and money on degree attainment. Excelsior College is also a Center for Academic Excellence in Cyber Defense (CAE-CD).

“Our newest partner, Excelsior College, offers expanded college credit options that will enable our military and civilian professionals to accelerate their degree,” stated Diane M. Janosek, commandant, National Cryptologic School.

NCS’s agreement with Excelsior College supports NSA’s Accelerated Degree Program, which enables military and civilian agency personnel to earn college credit at a reduced cost. Excelsior established a reduced tuition rate for active-duty servicemembers and their spouses or partners of $250 per credit for undergraduate tuition plus applicable fees, and $295 per credit for master’s degree program tuition plus applicable fees for 2020–2021. Civilians and their spouses or partners can receive up to 20 percent off undergraduate tuition and 15 percent off graduate tuition, in addition to a reduction in applicable fees.

The educational partnership currently focuses on the Bachelor of Science in National Security, Bachelor of Science in Homeland Security and Emergency Management, Bachelor of Science in Criminal Justice, and Bachelor of Science in Information Technology programs. For more information on this partnership, visit /partner/national-security-agency/

# # #

Media Contact Excelsior College:

Alicia Jacobs, ajacobs@excelsior.edu, 518-410-4624

ABOUT EXCELSIOR COLLEGE

Excelsior College (excelsior.edu) is an accredited, not-for-profit online college focused on helping adults complete their degrees and advance their careers. The college contributes to the development of a diverse, educated, and career-ready society by valuing lifelong learning with an emphasis on serving individuals historically underrepresented in higher education. Founded in 1971, Excelsior meets students where they are — academically and geographically — removing obstacles to the educational goals of adults pursuing continuing education and degree completion. Our pillars include innovation, flexibility, academic excellence, and integrity. Learn more at excelsior.edu.

Media Contact NCS/NSA:Mediarelations@nsa.gov 443-634-0721

ABOUT NSA

The National Security Agency/Central Security Service (NSA/CSS) leads the U.S. Government in cryptology that encompasses both signals intelligence (SIGINT) and cybersecurity products and services, and enables computer network operations (CNO) in order to gain a decisive advantage for the Nation and our allies under all circumstances.

 

Antony Kolenc BA ’93

Antony Kolenc, BA ’93, of Jacksonville, Florida is a professor at the University of North Texas Dallas College of Law. He recently published his first novel, “Shadow in the Dark,” book one in “The Hardwood Mysteries,” an inspirational fiction series for tweens and teens. The School Library Journal reviewed his novel, calling it, “an engaging medieval adventure with an appeal that transcends its denominational press.” You can learn more at www.antonykolenc.com.

Joy Garratt, BS in Liberal Arts, 1986

Representative Joy Garratt is currently serving Albuquerque’s House District 29 in the New Mexico State Legislature. Elected in 2018, she also works as an instructional coach and teacher.

Since graduating from Excelsior in 1986, Garratt has gone on to obtain a MA in Educational Leadership at the University of New Mexico. She reports that her Excelsior College experience continues to inform her work on the House Education Committee in the State Legislature saying: “Excelsior taught me out-of-the-box thinking for how to compile diverse experience and credits to equal to a diploma. Now I apply that in developing innovative ways for adults to obtain high school equivalency diplomas.”

Steve Carriere BS ’18

Steve Carriere, BS ’18, of Jacksonville, Florida, recently accepted a volunteer leadership role with Team Rubicon, a veteran-based disaster relief non-profit organization, to lead volunteer growth, training, and provide administrative support to Team Rubicon city administrators and volunteers from Pensacola, FL to Jacksonville, FL.

Andrew LaMothe, BS in Computer Technology, 1991

Andrew LaMothe, BS ’91, of Malta, NY is a sales representative for IBM in the systems group where he focuses on data protection and preservation for large enterprises like the state of New York, insurance companies, and higher education institutions like MIT and Harvard. He previously worked for multinational technology companies like Dell and Hewlett-Packard. LaMothe credits Excelsior (then Regents) College with his successful, decades-long career in IT saying: “Regents College made it possible for me to earn my BS while working and raising a family. Earning my BS from Regents gave me the credential and confidence to grow in my career – and I’m still enjoying that career 29 years later.”

Denise Boroughs-Fitch BS ’14

Denise Boroughs-Fitch, BS ’14, of Woodland, CA, has worked as a director or manager in health care administration for more than 25 years. She is currently enrolled in the Master of Science in Management and Leadership program at Western Governors University and says earning her bachelor’s in liberal arts from Excelsior prepared her well for WGU’s online competency-based program.